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Hearing systems sound softer than usual / no sound
First check whether you can adjust and make the
sound louder with the volume control. Then check the
hearing tube and earmold for earwax residue and
clean if necessary. Check whether the battery is correctly
inserted and properly fitted, adjust the fit if necessary.
If there is no improvement, change the battery. If the
problem persists, contact your hearing care professional.
Battery discharges too quickly
Insert a new battery and make note of exactly how
long it lasts. Contact your hearing care professional
with this information, they will be able to help and
advise you.
Crackling or buzzing noises
Check the hearing tube and earmold for earwax residue.
Check the hearing tube for damage (color changes,
hardening, or cracks) and contact your hearing care
professional if necessary for replacement.
6. Troubleshooting
Whistling
Check whether the earmold is correctly and firmly
fitted. If this is the case, but the problem persists,
please consult with your hearing care professional.
Pain or inflammation in your ear
Remove the hearing system and consult with your
hearing care professional. If the problem is serious,
please contact your physician.
7.1 Wireless accessories
Phonak has developed a broad range of wireless acces-
sories that allow you to best use and discreetly control
your hearing system. These include, for example, remote
controls, wireless connection modules to the TV and
computer, and much more. Programs and accessories
that can help you make phone calls simply and more
comfortably are also included in this product range.
7. Wireless Accessories and FM systems
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