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Maintenance et résolution d’incidents52
Maintenance et résolution d’incidents
Incidents des bases
Le tableau ci-dessous répertorie les principaux incidents que vous pourriez
rencontrer lors de l'utilisation de votre base.
Bases Zenia 6326 et Zenia Voice 6626
Base Zenia 6326
Base Zenia Voice 6626
PROBL
È
ME CAUSE SOLUTION
Le témoin vert
est éteint.
La base n'est pas
correctement branchée
ou il y a une coupure
secteur.
Vérifiez les branchements.
Vous n'avez pas
la tonalité.
La base n'est pas
correctement raccordée
à la prise téléphonique.
Vérifiez les branchements.
Le combiné ne
répond pas
lorsque vous
essayez
d'effectuer un
appel interne.
Le combiné que vous
appelez est déjà en
communication ou hors
de portée de la base.
Attendez que le combiné soit de
nouveau disponible et renouvelez
votre appel.
PROBL
È
ME CAUSE SOLUTION
Vous ne pouvez
pas composer un
numéro à l'aide
d'une des touches
de numérotation
directe.
Il n'y a pas de numéro
d'enregistré sous cette
touche.
Mémorisez un numéro sous cette
touche. (cf. “3.4 Enregistrer des
mémoires directes (base 6326
uniquement)”, page 43).
PROBL
È
ME CAUSE SOLUTION
Le répondeur
n'enregistre pas
votre annonce.
Vous ne parlez pas assez
fort.
Enregistrez une nouvelle annonce
en parlant plus fort.
Vous n'êtes pas assez
près du microphone de
la base (ou du combiné).
Enregistrez une nouvelle annonce
en parlant plus près du
microphone.
prelim-zenia.book Page 52 Mercredi, 17. mai 2000 11:56 11
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