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Maintenance and troubleshooting50
Maintenance and troubleshooting
Base station problems
The table below lists the possible problems you may encounter with when using the
base station.
Zenia 200 Voice base station
PROBLEM CAUSE SOLUTION
Green light is
off.
The base station is not
connected properly, or a
power failure has
occurred.
Check the connections.
No dial tone. The base station is not
properly connected to
the telephone socket.
Check the connections.
The handset does
not answer when
you try to make
an internal call.
The handset you are
calling is already on
external call, or it is out
of range of the base
station.
Wait for the handset to be
available again and retry.
The answer
phone does not
record your
personal
outgoing
message.
You do not speak loud
enough.
Record another personal outgoing
message and speak louder.
You are not close
enough to the
microphone of the base
station (or handset).
Record another personal outgoing
message and speak closer to the
microphone.
Memory is full (an error
beep is heard).
Delete messages to free sufficient
memory.
An error beep is
heard from the
base station
when you try to
access the
answerphone.
The answer phone is
already operating (play
or record).
Wait until the answer phone is
available and try again.
The answer
phone does not
record incoming
calls.
The answer phone has
not been switched on.
Switch the answer phone on (see
4.1 Selecting the answer mode,
page 42).
Message recording is not
switched on (answer and
record mode).
Switch answer and record mode
on (see 4.1 Selecting the answer
mode, page 42).
zenia_anglais.book Page 50 Lundi, 28. janvier 2002 2:20 14
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