78 Helpful Hints
If you are having problems with your VCR, check the following list of problems and possible solutions before
requesting service. You may be able to solve the problem yourself.
If you need to call a customer service representative, know the model number and serial number of your product
before you call. This information is displayed on the back of the product. Also, please take a moment to identify the
problem you are having, and be prepared to explain this to the representative. If you believe the representative will
need to help you with operations, please stay near the product. Our representatives will gladly help you.
The VCR has no power.
• Make sure the power plug is completely connected to an AC (alternating current) outlet.
• Make sure the power is turned on.
• Turn off the Child Lock. Details are on page 74.
A power failure occurred.
• Select a language if prompted to do so. Details are on page 20. Reset the clock if necessary. Details are on pages 14-
18. Timer recordings will be restored after the clock and channel settings are restored. If you are using the AUTO
CLOCK feature, the time and timer recordings will be restored automatically after a power failure. Details are on
page 43.
The VCR cannot be controlled with the remote control.
• Aim the remote control directly at the VCR’s remote sensor. Details are on page 22.
• Remove all obstacles between the remote control and the VCR.
• Inspect and/or replace the batteries in the remote control. Details are on page 5.
• Press the VCR button, then try the other buttons.
• Turn off the Child Lock. Details are on page 74.
The VCR does not respond normally to the remote control. (For example, the VCR may change
channels multiple times when you press the CH(annel) 8 button once.)
• Install new batteries (preferably alkaline) in the remote control.
The VCR will not perform a timer recording.
• Make sure the recording start and stop times are set correctly. Details are on pages 38-45.
• Make sure there is a tape in the VCR. Make sure the tape has a record tab. Details are on page 5.
• Make sure the VCR power is off.
• Make sure the clock is set. Details are on pages 14-18.
• Finish programming a timer recording at least five minutes before the recording is scheduled to begin.
• If the VCR power is turned off for a timer recording and there isn’t a tape in the VCR, the
r
and Cassette-Inside
lights will blink on the display panel.
• If the record tab on a tape is missing and you turn off the VCR to set a timer recording, the VCR will eject the
tape. The
r
and Cassette-Inside lights will blink on the display panel.
• Noon is 12 p.m.; midnight is 12 a.m.
• If you are using a Cable Box/DBS and are not using the Controller, enter the Cable Box/DBS output channel at
step 3 on page 40, then select the channel to be recorded at the Cable Box/DBS. Leave the Cable Box/DBS on for
the timer recording. Details are on page 8.
• Make sure no timer recordings overlap. Details are on page 46.
• Do not choose a DAILY recording if the program occurs on Saturday or Sunday. The recording will not occur,
even though the VCR will accept the way you programmed the recording. Details are on pages 39 and 42.
• With ShowGuard, the VCR keeps your timer recordings, even if the power fails. However, the time and other
menu settings may be lost if the power fails for more than three minutes. When the power is restored, the fol-
lowing will occur: The VCR will automatically restore the time setting if you are using AUTO CLOCK. Auto will
flash on the display panel. When the time setting is restored, the current time will appear on the display panel.
After the time setting is restored, each timer recording you have set will occur as programmed, unless the record-
ing was to occur during the power outage.
Tape can’t be inserted.
• Insert the tape window side up, with the record tab facing you.
• Make sure a tape isn’t already in the VCR by pressing the STOP/EJECT button on the VCR.
• Gently push the center of the tape as you put it in the VCR. Never force a tape into the VCR.
Tape can’t be removed.
• Make sure the power plug is completely connected to an AC (alternating current) outlet.
The motor (cylinder) rotates even when the VCR is in Stop mode.
• To enable the quick play mechanism, the cylinder will rotate for about five minutes. This is normal.
The quick play mechanism enables the tape mechanism to switch from Stop mode to Play mode in one second.
