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Problem Possible
cause
Solution
The safety
ring is dirty.
Clean the safety ring carefully. If you
are unable to clean the safety ring
properly, contact the Consumer Care
Centre in your country, your Philips
dealer or a Philips service centre to
replace the ash screen.
The ‘ready
to ash’
light does
not go on
when I place
the body
attachment
on my skin,
but the
cooling fan
works.
The overheat
protection
has been
activated.
When the overheat protection has
been activated, the fan still works. Do
not switch off the appliance and let
it cool down for approx. 15 minutes
before you continue to use it. If the
‘ready to ash’ light still does not go
on when you place the appliance on
the skin, contact the Consumer Care
Centre in your country, your Philips
dealer or a Philips service centre.
The ‘ready
to ash’ light
is green but
the appliance
does
not produce
a ash when
I press the
ash button.
The
appliance
needs to be
reset.
To reset the appliance, switch off the
appliance and switch it on again. If the
‘ready to ash’ light is green but the
appliance still does not produce a
ash when you press the ash button,
contact the Consumer Care Centre in
your country,
your Philips dealer or a Philips service
centre.
The
appliance
becomes
warm during
use.
This is
normal.
No action required.
ENGLISH 39
39


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