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3 Remove the battery.
Do not connect the shaver to the mains again
after the battery has been removed.
Guarantee & service
If you need information or if you have a problem,
please visit the Philips website at www.philips.com
or contact the Philips Customer Care Centre in
your country (you will find its phone number in
the worldwide guarantee leaflet). If there is no
Customer Care Centre in your country, turn to
your local Philips dealer or contact the Service
Department of Philips Domestic Appliances and
Personal Care BV.
Troubleshooting
1 Reduced shaving performance
B
Cause 1: the shaving heads are dirty.
B
The shaver has not been rinsed long enough or
the water used was not hot enough.
Clean the shaver thoroughly before you
continue shaving. See chapter 'Cleaning and
maintenance'.
B
Cause 2: long hairs are obstructing the shaving
heads.
ENGLISH16
14


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