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22 Philips · Screeneo S4
Problems Solutions
The projector cannot be turned on. Disconnect and reconnect the power cable, and
try to turn the projector on again.
The projector cannot be turned off.
Press and hold longer than ten seconds. If this
does not work, disconnect the power cable.
No sound Check that the speaker is activated (see Sound
settings on page 19)�
Adjust the volume using the volume buttons.
No image from the external HDMI device. Check if the HDMI input source is selected.
Disconnect the HDMI cable or switch off the
HDMI device.
Wait three seconds.
Reconnect the HDMI cable or switch on the HDMI
device again.
No sound from external HDMI output
device.
On the HDMI output device, set the audio setting
to Multichannel (Raw data) & Stereo (PCM).
No sound when you connect your
computer via HDMI cable.
Check that the sound is activated on the
computer, and HDMI is set as the audio device.
Only the initial screen appears and not the
image from the external device.
Check if the cables are connected to the right
sockets.
Check that the external device is turned on.
Check if the video output of the external device is
turned on.
Check if the HDMI input source is selected.
Only the initial screen appears and not the
image from the connected computer.
Try a different resolution or lower the refresh rate
setting on your computer.
The projector turns itself off. When the projector is running for a long period of
time, the surface becomes hot.
Check that the power cable is connected correctly.
Check the sleep mode status in the setting menu.
When the sleep mode is activated, the device
turns off after the programmed duration
The projector cannot read the USB stick. The projector does not support the exFAT file
system.
Format the USB stick in FAT format, then use it.
The projector does not react to remote
control commands.
Check the batteries of the remote control.
Check if the infrared sensor on the projector is
obstructed by some object.
Troubleshooting
Power cycling
If a problem occurs that cannot be corrected
with the instructions in this user manual, follow
the steps given here.
1 Turn the projector off by pressing twice
within one second.
2 Wait at least ten seconds.
3 Turn the projector on by pressing once.
4 If the problem persists, please contact our
technical service centre or your dealer.
23


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Others manual(s) of Philips SCN450 Screeneo S4

Philips SCN450 Screeneo S4 User Manual - German - 30 pages

Philips SCN450 Screeneo S4 User Manual - Dutch - 28 pages


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