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23ENGLISH
Problem Possible cause Solution
The jar is not placed
on the main unit
correctly.
Place the jar on the main unit correctly
with the jar lid on the bottom.
You have started a
second steaming
cycle immediately
after the previous
one has nished.
Switch o the appliance and allow it to
cool down for 10 minutes before you
start a second steaming cycle.
The control knob has
not been turned to
the o position (OFF)
after the previous
steaming cycle was
nished.
Turn the control knob to the o position
(OFF) rst, and then turn it again to
choose the operating time.
The water tank
gives o an
unpleasant smell
during the rst few
times of use.
You have not pre-
washed the water
tank before use.
Refer to the chapter “Cleaning and
descaling” to clean the water tank, and
then nish a steaming cycle with an
empty jar.
The appliance
does not generate
steam.
You have not put
water in the water
tank.
Switch o and unplug the appliance,
and then add water to the water tank.
There is too much
limescale buildup in
the water tank.
Descale the water tank. Refer to the
section “Descaling” in the chapter
“Cleaning and descaling”.
Steam is leaking
from the water
tank.
The water tank lid is
not closed correctly.
Close the water tank lid correctly. Make
sure the icon on the water tank lid is
lined up with the icon on the water
tank.
The jar is not
assembled correctly
on the main unit.
Place the jar correctly on the main unit.
The steam outlet
on the water tank
lid is blocked by
contamination or
limescale buildup.
Clean the steam outlet on the water tank
lid.
The steam inlet on
the jar lid is blocked
by contamination.
Clean the steam inlet on the jar lid.
The ingredients
are not
completely
heated through.
The pieces in the jar
are too big.
Cut the food into smaller pieces (cubes
no bigger than 1 cm).
21


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