Manual Philips SCF395 (page 20 of 118) (English, German, Dutch, French, Italian)

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Warranty and support

If you need information or support, please visit www.philips.com/support or read the international

warranty leaflet.

Troubleshooting

This chapter summarizes the most common problems you could encounter with the appliance. If you

are unable to solve the problem with the information below, visit www.philips.com/support for a list

of frequently asked questions or contact the Consumer Care Center in your country.

Problem Solution

I experience pain when I

use the breast pump.

Choose a suction level that is comfortable for you.

Check if the silicone diaphragm is undamaged (does not have small

cracks, holes etc.).

Ensure that your nipple is placed in the center of the cushion.

If the pain persists, stop using the breast pump and consult your

healthcare professional.

The breast pump does

not switch on (indicator

lights do not go on).

Check if you are using the adapter that was supplied with the device

and that the adapter is connected correctly to the motor unit and wall

socket.

Connect the adapter to another wall socket and check if the breast

pump can be switched on.

If the problem persists, contact the Consumer Care Center via

www.philips.com/support.

All indicator lights on the

motor unit are flashing

and device shuts off

automatically.

Try to switch on the motor unit again.

Check if you are using the adapter that was supplied with the device.

If the problem persists, contact the Consumer Care Center via

www.philips.com/support.

I do not feel any

suction/the suction level

is too low.

If possible, try a higher suction level.

Check if the silicone diaphragm is assembled correctly (see

'Assembling the breast pump').

Check if the white valve is undamaged and assembled correctly (see

'Assembling the breast pump').

Check if the other parts of breast pump are intact and assembled

correctly (see 'Assembling the breast pump').

Make sure that the pump is positioned correctly on the breast to allow

a seal between breast pump and breast.

If you still do not feel any suction, please contact the Consumer Care

Center via www.philips.com/support.

English

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Philips SCF395 Manual

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