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Problem Possible cause Solution
I have pressed
the on/off/inten-
sity button, but
the appliance
does not switch
on.
You have not
plugged in
the appliance
properly.
Make sure that you insert the small plug into
the appliance socket properly. Check if you
have inserted the adapter into a live wall
socket properly.
The appliance
does not emit
a ash when I
press the ash
button.
Your skin
colour is not
suitable for
treatment
with this
appliance.
The READY/skin colour warning light blinks
rapidly. This indicates that the skin colour
sensor measured a skin colour that is too
dark for safe treatment. You can try the
appliance on a different area where the skin
is lighter. If your dark skin colour is due to
recent sunbathing or tanning, wait for
2 weeks and then try again. If the dark skin
colour is your natural colour, please check
the table in chapter ‘Preparing for use’,
section ‘Skin colour and light intensity’ to see
if the appliance is suitable for you at all.
The READY/
skin colour
warning light
continues
to light up
steadily.
Make sure that the skin contact surface is
in full contact with the skin. When it is, the
READY/skin colour warning light starts blink-
ing slowly and you can press the ash button
to release a ash.
The READY/
skin colour
warning
light and the
intensity lights
are all on.
The appliance has a system error. Switch
off the appliance, unplug it and then try to
switch it on again. If the problem persists,
visit www.philips.com/support or contact the
Philips Consumer Care Centre.
I experience
unacceptable
skin discomfort
when I use the
appliance.
You did not
shave the
treatment
areas.
Shave the treatment areas before you use
the appliance. If shaving causes skin irritation,
trim hairs as short as possible and use the
appliance at a comfortable setting.
ENGLISH 25
25


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