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22 English
Problem Cause Solution
The drip tray is too full and has
overflowed which makes it look
like the machine is leaking.
Empty the drip tray every day or as
soon as the 'drip tray full' indicator pops
up through the drip tray cover (Fig. 29).
The water tank is not fully
inserted, some water is leaking
out of the water tank and air is
drawn into the machine.
Make sure the water tank is in the
correct position: remove it and reinsert
it into the machine as far as possible.
The brew group is dirty/clogged. Rinse the brew group.
The machine is not placed on a
horizontal surface.
Place the machine on a horizontal
surface so that the drip tray does not
overflow and the 'drip tray full' indicator
works properly.
I cannot activate the
AquaClean water filter
and the machine asks
for descaling.
The filter has not been installed
or replaced in time after the
screen showed the AquaClean
reminder. This means your
machine is not completely free
of limescale anymore.
Descale your machine first and then
install the AquaClean water filter.
The new water filter
does not fit.
You are trying to install another
filter than the AquaClean water
filter.
Only the AquaClean water filter fits into
the machine.
The rubber ring on the
AquaClean water filter is not in
place.
Place back the rubber ring on the
AquaClean water filter.
The machine is making a
loud noise.
It is normal that your machine
makes some noise during use.
If the machine starts to make a different
kind of noise, clean the brew group and
lubricate it (see 'Lubricating the brew
group').
The AquaClean water filter was
not prepared properly and air is
now drawn into the machine.
Remove the AquaClean water filter from
the water tank and prepare it for use
properly before you place it back. See
chapter 'AquaClean water filter' for
step-by-step instructions.
The water tank is not fully
inserted and air is drawn into
the machine.
Make sure the water tank is in the
correct position: remove it and reinsert
it by pushing it into the machine as far
as possible.
When I try to connect
the machine to Wi-Fi for
the first time, the
machine cannot connect
to the Wi-Fi network.
Your Wi-Fi name and password
are not correct.
Check your Wi-Fi name and password.
The coffee machine and the Wi-
Fi router are not within range of
each other.
Ensure that the coffee machine and the
Wi-Fi router are within range of each
other.or use a Wi-Fi repeater.
24


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