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Problem Cause Solution
I cannot insert the brew
group.
The brew group is not in the
correct position.
Reset the machine in the following way:
place back the drip tray and the coffee
grounds container. Leave the brew
group out. Close the service door and
switch the machine on and off. Then put
the brew group in the correct position
and reinsert it into in the machine.
The coffee is watery. The brew group is dirty or
needs to be lubricated.
Clean and lubricate the brew group.
The grinder is set to a too
coarse setting.
Set the grinder to a finer (lower) setting.
The coffee settings have been
adjusted.
Select your coffee drink and adjust the
settings to a stronger coffee.
The machine is performing its
self-adjustment procedure
after a change in grinder
settings or bean types.
Brew a few cups of coffee.
The coffee is not hot
enough.
The cups you use are cold. Preheat the cups by rinsing them with
hot water.
The temperature is set too low.
Check the menu settings.
Set the temperature to 'high' in the
menu.
You added milk. Whether the milk you add is warm or
cold, it always decreases the
temperature of the coffee to some
extent.
Coffee does not come
out or coffee comes out
slowly.
The AquaClean filter was not
prepared properly for
installation or it is clogged.
Remove the AquaClean filter and try to
brew a coffee again. If this works, make
sure the AquaClean filter is prepared
properly before you place it back. Place
back the prepared filter. If this still does
not work, the filter might be clogged
and needs to be replaced.
The grinder is set to a too fine
setting.
Set the grinder to a coarser (higher)
setting.
The brew group is dirty. Clean the brew group.
The coffee dispensing spout is
dirty.
Clean the coffee dispensing spout and
its holes with a needle.
The machine circuit is blocked
by limescale.
Descale the machine.
The milk does not froth. The internal cappuccinatore is
dirty or not inserted correctly.
Clean the internal cappuccinatore and
make sure that you position and insert it
correctly (see 'Cleaning the internal
cappuccinatore under the tap').
17
English
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