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Philips-Saeco SM5478 Manual

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Problem Cause Solution
Coffee does not come
out or coffee comes out
slowly.
The AquaClean filter was not
prepared properly for
installation or it is clogged.
Remove the AquaClean filter and try to
brew a coffee again. If this works, make
sure the AquaClean filter is prepared
properly before you place it back. Place
back the prepared filter. If this still does
not work, the filter is clogged and needs
to be replaced.
The grinder is set to a too fine
setting.
Set the grinder to a coarser (higher)
setting.
The brew group is dirty. Clean the brew group.
The coffee dispensing spout is
dirty.
Clean the coffee dispensing spout and
its holes with a needle.
The machine circuit is blocked
by limescale.
Descale the machine.
The milk does not froth. The milk carafe is dirty or not
inserted correctly.
Clean the carafe and make sure that
you position and insert it correctly.
The milk dispensing spout has
not been opened fully.
Make sure that the milk dispensing
spout is in the correct position.
The milk carafe is incompletely
assembled.
Make sure that all the components
(especially the milk tube) have been
assembled correctly.
The type of milk used is not
suitable for frothing.
Different types of milk result in different
amounts of froth and different froth
qualities. We have tested the following
milk types which proved to deliver a
good milk froth result: semi-skimmed or
full-fat cow's milk, soy milk and lactose-
free milk. Other types of milk have not
been tested and may result in a small
amount of milk froth.
The milk is splashing. The milk you use is not cold
enough.
Make sure you use cold milk coming
directly from the fridge.
The machine seems to
be leaking.
The machine uses water to
rinse the internal circuit and
brew group. Some water flows
through the internal system
directly into the drip tray. This is
normal.
Empty the drip tray when the 'drip tray
full' indicator pops up through the drip
tray cover (Fig. 19). Place a cup under
the dispensing spout to collect rinsing
water.
The drip tray is too full and has
overflowed which makes it look
like the machine is leaking.
Empty the drip tray when the 'drip tray
full' indicator pops up through the drip
tray cover (Fig. 19). Place a cup under
the dispensing spout to collect rinsing
water.
20
English
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