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INSERT
WATER SPOUT
The hot water dispensing
spout is not installed. Insert
the hot water dispensing
spout.
Insert the drip tray and close
the service door.
10
SUPPORT REQUIRED
If the display shows an error
code, check section 'Meaning
of the error codes' to see
what the code on the display
means and what you can do.
The machine cannot be used
when this icon is on the
display.
Insert hot water spout and
press OK button to start.
Meaning of error codes
Below you find a list of the error codes showing problems that you can solve yourself. Video
instructions are available on www.saeco.com/care. If another error code appears, please contact the
Philips Consumer Care Center in your country. For contact details, see the warranty leaflet.
Error
code
Problem Possible solution
01 The coffee funnel is
clogged.
Switch off the machine and unplug it. Remove the brew group.
Then open the lid of the pre-ground coffee compartment and
insert the spoon handle. Move the handle up and down until
the clogged ground coffee falls down (Fig. 20). Visit
www.saeco.com/care for detailed video instructions.
03 The brew group is dirty
or not well-greased.
Switch off the machine with the main switch. Rinse the brew
group with fresh water, let it air-dry and then lubricate it.
Consult chapter 'Cleaning the brew group' or visit
www.saeco.com/care for detailed video instructions. Then
switch the machine on again.
04 The brew group is not
positioned correctly.
Switch off the machine with the main switch. Remove the brew
group and reinsert it. Make sure that the brew group is in the
correct position before you insert it. Consult chapter 'Handling
the brew group or visit www.saeco.com/care for detailed
video instructions. Then switch the machine on again.
05 There is air in the water
circuit.
Restart the machine by switching it off and on again with the
main switch. If this works, dispense 2-3 cups of hot water.
Descale the machine if you have not done so for a longer
period of time.
The AquaClean filter
was not prepared
properly before
installation or it is
clogged.
Remove the AquaClean filter and try again to brew a coffee. If
this works, make sure that the AquaClean filter is prepared
properly before you place it back (see 'Preparing the
AquaClean filter for activation'). Put the AquaClean filter back
into the water tank. If this still does not work, the filter is
clogged and needs to be replaced.
14 The machine is
overheated.
Switch the machine off and switch it back on again after 30
minutes.
17
English
19


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