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• 32 •
AUTHORISED SERVICE CENTRES AND GUARANTEE
Saeco International Group S.p.A. a company with its registered
oce in Via Torretta 240, Gaggio Montano (BO), Italy, as
manufacturer of coee maker and Tchibo GmbH with its registered
oce in Überseering 18, 22297 Hamburg, Germany hereby grant
a 40-months guarantee for the Cassimo coee maker in the
European Union territory. The guarantee period is calculated from
the date of purchase of the Cassimo coee maker by its rst user.
The date indicated in the original proof of purchase shall prevail.
The warranty is issued in the country where the machine was
purchased, in accordance with local regulations. This warranty is
valid for 40 months from the date of puchase within the European
Union.
We will remedy any defects detected in this appliance at no
additional charge and within a reasonable amount of time after
being notied of the defects themselves. The warranty service is
subject to delay, if servicing is performed in a country other than
the one in which the appliance was purchased, due to variable
product distribution timing in dierent countries, and a specic
version may be sold in a given country.
Saeco International Group S.p.A. informs that its representative in
the territory of Germany is Philips Germany with its registered oce
in Hamburg, address Lübeckertordamm 5, 20099 Hamburg.
The Cassimo coee maker was manufactured using the latest
production techniques and has undergone thorough quality control
inspection, thus Saeco International Group S.p.A. and Tchibo GmbH
guarantee that the product will be free of defects in the above
mentioned guarantee period. A defect constitutes any fault that
signicantly impairs or limits the value or working eciency of the
appliance.
All defects in workmanship or materials within the warranty
period will be remedied by the Authorized Service Center of Philips
Germany. In case the remedy will not be possible, the defective
Cassimo coee maker will be replaced with a defect-free product.
If the replacement is not possible the customer will be refunded
the purchase price (as conrmed in original proof of purchase).
The prerequisite for receiving the guarantee is that all claims
must be accompanied by original proof of purchase together with
the correctly lled in service form, which you can nd on the last
pages of this user manual. The list and addresses of the Authorized
Service Centers of Philips Germany are available on the website
www.philips.de or by eMail at the Cassimo service team.
In case of a defect please contact rst our Cassimo service
team, eMail: cassimo-service@tchibo.de
Our consultants will be pleased to advise you on the procedure to
be followed.
If it will be needed to send the product to the Authorized Service
Center of Philips Germany, please ll in the service form which you
will nd on the last pages of this user manual and together with
original proof of purchase and the thoroughly packed product
forward it to the address given by the Cassimo service team.
The guarantee does not cover:
damages due to improper use or use dierent than described in
User Manual
mechanical damages, including transport damages due to
consumer improper packaging
damages after product modication or unauthorized repairs
damages due to failure to clean/descale
Free of charge guarantee repairs do not cover product maintenance
and cleaning, described in User Manual, and worn parts and
consumables.
Repairs that are not covered by the guarantee can also be carried out
at cost price by the Authorized Service Centers of Philips Germany. If
needed please contact the Cassimo service team.
In all countries outside the European Union, the warranty conditions
specically provided under the respective national laws will apply.
Guarantee on consumer goods sold does not exclude, limit or
suspend the rights of the buyer arising from local applicable law.
Please have both of the product numbers shown above at hand
when contacting the Cassimo Service Team - see plate located
under the machine. These will be needed to identify the machine.
42


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