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10 Troubleshooting
If the GoGear Mix is not working properly or
the display freezes, you can reset it without
losing data:
How do I reset the GoGear Mix?
Insert a pen tip or other object into the
reset hole located at the bottom of the
GoGear Mix. Hold until the player shuts
down.
If the reset option is unsuccessful, follow
the steps how to recover the GoGear
Mix with the Philips Device Manager:
1 On your computer, select Start >
Programs > Philips Digital Audio Player
> GoGear Mix Device Manager > Philips
Device Manager to launch the Philips
Device Manager.
2 Turn off the GoGear Mix before you
continue.
3 Press and hold the volume button
while you connect the GoGear Mix to
your computer.
4 Keep holding the key until the Philips
Device Manager acknowledges the
GoGear Mix and enters the recovery
mode.
5 On the computer, click the Repair
button and follow the instructions of the
Philips Device Manager to complete the
recovery process.
6 When the recovery is completed,
disconnect the GoGear Mix from your
computer.
7 Restart the GoGear Mix.
Troubleshooting
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