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Cette rubrique récapitule les problèmes les plus
courants que vous pouvez rencontrer avec l’appareil.
Si vous ne parvenez pas à résoudre le problème à
l'aide des informations ci-dessous, rendez-vous sur le
site www.philips.com/support et consultez la liste de
questions fréquemment posées ou contactez le
ServiceConsommateursPhilips de votre pays.
Rasoir
Problème Cause possible Solution
Je ne parviens
pas à connecter
le rasoir.
Vous n’avez pas
téléchargé
l’application.
Téléchargez l’application.
Votre rasoir et votre
smartphone ne sont
pas encore associés.
Associez votre rasoir et votre
smartphone en suivant les
instructions fournies par
l’application.
La première
tentative
d’association a
échoué.
Dissociez votre rasoir et votre
smartphone et réessayez.
Votre smartphone
ne trouve pas votre
rasoir.
assurez-vous que votre
smartphone est équipé du
Bluetooth4.2 ou version
ultérieure.
Assurez-vous queBluetooth est
activé sur votre smartphone et
que le système de verrouillage
est désactivé sur votre rasoir.
Pour établir une connexion
Bluetooth, assurez-vous que
votre smartphone se trouve
dans un rayon d’unmètre de
votre rasoir.
37


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