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22 Philips · PPX2330 · 2340
Troubleshooting
Power Cycling
If a problem occurs that cannot be corrected with the
instructions in this user manual (see also the help
below), follow the steps given here.
1 Switch the device off using the on/off switch on the
side.
2 Wait at least ten seconds.
3 Switch the device on using the on/off switch on the
side.
4 If the problem repeats, please contact our technical
customer service or your retailer.
Problems Solutions
The Pocket Projector cannot be switched on Connect your computer or a compatible power sup-
ply to recharge the internal battery. Make sure the
Pocket Projector is switched off.
No sound from the external connected device Check the cables to the external device
Set the volume on the external device
Only the original cables from the device manufac-
turer may function
Only the initial screen appears and not the image from
the external device
Check if the cables are connected to the right con-
nectors.
Please check that the external device is switched on
Check if the video output of the external device is
switched on.
Only the initial screen appears and not the image from
the connected computer
Check if the software at your computer has been
started.
Device switches to stand-by mode When the device is running for a long period of time,
the surface becomes hot and a warning symbol
appears on the projection. The device switches auto-
matically to ECO mode when it gets too hot (see
also chapter Power Save, page 18).
When the battery does not have sufficient capacity,
the device switches to stand-by mode. Connect the
device to the power supply.
Devices changes from maximum level of brightness to
minimum level of brightness when the device is connect-
ed over USB to play videos.
When the environment temperature is too high, the
devices turns automatically from maximum level of
brightness to minimum level of brightness in order to
protect the high power LED.
Use the device with lower environment tempera-
tures.
Device can not connect with an Android device (for ex-
ample mobilephone/smartphone with Android operating
system) when connected via USB.
Deactivate the function “USB debugging“ in the set-
tings menu of your Android device before connect-
ing the Pocket Projector via USB; your Android
device should be recognized as USB storage device.
22


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