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Maintenance 14
Troubleshooting
Power cycling
If a problem occurs that cannot be corrected
with the instructions in this user manual (see
also the help below), follow the steps given
here.
1 Switch the device off using the on/off switch
on the side.
2 Wait at least ten seconds.
3 Switch the device on using the on/off switch
on the side.
4 If the problem cannot be solved, please con-
tact our customer service or your retailer.
Problems Solutions
Device turns off. When the device is running for a long period
of time, it may get hot and a warning symbol
appears on the screen. The device
automatically turns off when it gets too hot.
After the device has cooled down, it can be
switched on and used again.
When the battery does not have sufficient
capacity, the device turns off. Connect the
device to the power supply.
Device changes from maximum level of bright-
ness to a lower level of brightness during play-
back.
When the environment temperature is too
high, the device turns automatically from
maximum level of brightness to a lower level
of brightness in order to protect the high
power LEDs.
Bad image or colour quality with HDMI connec-
tion.
Use the supplied HDMI cable (PPA1290).
Third-party cables may cause signal
distortions.
The Pocket Projector cannot be switched on. Connect the supplied power supply to
recharge the internal battery for at least 10
minutes.
No sound
Check the sound level in the menu Settings /
Sound settings / Volume, adjust the volume
with the À/Á keys.
No sound from the external connected device. Check the cables to the external device.
Set the volume on the external device.
Only the original cables from the device
manufacturer may work properly.
Bad sound quality with a computer connection. •Check if the audio cable is connected to the
computer line-out socket.
•The volume setting on the computer should
not be too high.
14


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