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Possible cause RemedyError
Copy is blank. Document loaded the wrong way up.
Printer or scanner faulty.
Load the document with the printed side up.
Service.
On lifting the handset you hear a tone or
silence.
The caller is trying to send a fax. On the fax machine: press START. On the
additional telephone: press * and 5. Then
replace the handset.
On lifting the handset of an additional
telephone you hear in the background the
ringing tone or, depending on the device type,
the activated outgoing message of your own
built-in answering machine.
Your additional telephone is connected in
parallel.
Press * twice to switch off the ringing tone
or the outgoing message. You can now make a
call without interferences (see chapter Fax
switch).
Received documents do not appear as normal
at the front of the fax machine.
Only for fax machines with built-in
answering machine:
You have switched on your answering machine
and cannot receive any faxes.
close pap. cover
PAPER JAM
Paper jam. Open the operation panel and ink film cover.
Leave the paper refill flap closed. Pull the
crumpled paper out carefully from inside.
You are using background music.
Your outgoing message is too long.
Record a message without music.
Record a shorter announcement (no longer
than 20 seconds).
Your ink film cover is open. Close the cover.
One sheet or more sheets of paper were not
drawn in straight.
Too many sheets inserted (more than 50
sheets).
Open the operation panel and the ink film
cover and pull the paper carefully outwards
from the inside.
DOCUMENT JAM
One document was not drawn in straight or
more documents were both drawn in at the
same time.
Open the operation panel and pull the paper
carefully outwards in one direction.
external phone
You are now using an additional telephone. This is not a fault!
INKFILM LOW
Your ink film is nearly used up. Get a new ink film.
30


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