Manual Philips HX7012 (page 14 of 64) (English, German, Dutch, French, Italian)

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Solution

You may need to recharge the Sonicare. Charge it for at least 24 hours.

Make sure the socket is live when you recharge the appliance.The

electricity supply to sockets in mirror cabinets over washbasins or

shaver sockets in bathrooms may be cut off when the light is switched

off.

You may need to reattach or replace the brush head.

You may experience a slight tickling/tingling sensation when using the

Sonicare for the first time.As you become accustomed to brushing

with the Sonicare, this sensation will diminish.

The Sonicare should produce a gentle hum during operation.Tightening

the brush head nut can eliminate excessive rattling. If the rattling does

not stop, you may need to replace the brush head. Make sure you

remove the travel cap before switching the appliance on.

You can avoid this by keeping the brush head properly oriented, with

the brush head placed on the gumline at an angle of 45 degrees.

You may need to recharge the Sonicare.

The Easy-start feature may be active and needs to be deactivated

(see chapter 'Features').

You may need to clean the brush head.

You may need to replace your the head.

The Dual Speed Control button may be set to reduced speed. Set the

button to normal speed.

You may need to clean the appliance. Clean the handle, brush head and

charger thoroughly (see chapter 'Cleaning').

You may need to replace the brush head.

The blinking yellow LED indicates that fewer than 3 brushings remain.

Recharge the Sonicare for at least 24 hours.

The Programmable Quadpacer has been set to a 2.5-minute brushing

cycle instead of the default 2-minute brushing cycle.This setting

provides additional time for brushing troublesome areas where plaque

collects and gum disease starts.We advise you to use the extra

30 seconds of brushing time to rebrush troublesome areas, massage

your gums or brush your tongue (see chapter 'Features').

Problem

The Sonicare toothbrush does not work

I feel a tickling sensation when I use the

Sonicare.

The brush head rattles when I use the

Sonicare.

The brush head chatters against my teeth.

Brushing seems less powerful.

The Sonicare gives off an unpleasant smell.

The yellow LED blinks.What does this mean?

The appliance has an extra 30 seconds of

brushing time.What is this for?

Troubleshooting

If you are unable to solve your problem by means of the troubleshooting guide below, contact your

local Philips Customer Care Centre or online at www.philips.com.

ENGLISH14

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Philips HX7012 Manual

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