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turn to your local Philips dealer or contact the Service Department of
Philips Domestic Appliances and Personal Care BV.
Troubleshooting
If you are unable to solve your problem by means of the troubleshooting
guide below, please contact the nearest Philips service centre, the Philips
Customer Care Centre in your country or contact us online at
www.philips.com.
Problem Solution
The toothbrush does not
work at all, although it has
been in the charging unit
overnight.
Make sure that the plug of the charging
unit has been properly inserted into the
wall socket.
Make sure the socket is live (see also the
section ‘Important’).
Make sure the toothbrush is switched off
and recharge it for at least 16 hours.
The motor of the
toothbrush works, but
the brush head doesn’t.
Check if the brush attachment has been
properly connected to appliance (see also
the section ‘Using the appliance’).
The brushing power of
the appliance has greatly
decreased.
The toothbrush must be recharged. If you
normally leave the toothbrush in the
charging unit continuously, you may have to
revive the battery as described in the
section ‘Charging’.
The teeth-cleaning
performance of the
toothbrush is not optimal
anymore.
Remove the brush attachment and start
using a new one.
ENGLISH 11
11


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