Manual Philips HS8400 series (page 13 of 358) (English, German, Dutch, Danish, French, Italian, Polish, Portuguese, Swedish, Turkish, Spanish, Norwegian, Finnish)

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This chapter summarises the most common problems you could encounter with the appliance. If

you are unable to solve the problem with the information below, contact the Consumer Care

Centre in your country.

Problem Possible cause Solution

The shaver does

not glide

smoothly over

my skin.

You have not applied

enough shaving

conditioner.

Press the shaving conditioner button until a

sufcient amount of NIVEA FOR MEN shaving

conditioner has been released. This makes the

shaving unit glide smoothly over your skin again.

The shaver does

not shave as well

as it used to.

You have not cleaned

the shaver properly.

Clean the shaver thoroughly (see chapter ‘Cleaning

and maintenance’).

Long hairs obstruct the

shaving heads.

Clean the shaving heads by following the steps of

the extra-thorough cleaning method described

below.

The shaving unit is

damaged or worn.

Replace the shaving unit (see chapter

‘Replacement’).

The shaver does

not work when I

press the on/off

button.

The rechargeable

battery is empty.

Recharge the battery (see chapter ‘Preparing for

use’).

The travel lock is

activated.

Deactivate the travel lock (see chapter ‘Storage’).

Dried shaving

conditioner blocks the

shaving heads in the

shaving unit.

Clean the shaver thoroughly before you continue

shaving (see chapter ‘Cleaning’).

You have not

reassembled the shaving

unit properly after

extra-thorough cleaning.

When you reassemble the shaving unit, make sure

you turn each guard anticlockwise until it locks into

position.

Little shaving

conditioner

comes out of the

holes even

though there is

enough

conditioner in the

cartridge.

One of the conditioner

holes is blocked.

Rinse or soak the shaving unit. If this does not

work, pump shaving conditioner into the shaving

conditioner cartridge until conditioner starts to

come out of the blocked hole. If this does not

work either, try the following method: 1) Switch off

the shaver 2) Pull the shaving unit off the shaver 3)

Put your nger on the hole that is not blocked 4)

Switch on the shaver 5) Press the shaving

conditioner button several seconds until

conditioner starts to come out of the blocked hole

again.

 13

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Philips HS8400 series Manual

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