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Customer Care Centre in your country, contact
your local Philips dealer or contact the Service
Department of Philips Domestic appliances and
Personal Care BV.
Guarantee restrictions
The shaving heads (cutters and guards) are not
covered by the terms of the international guarantee
because they are subject to wear.
The conditioner cartridge is a disposable item and
is not covered by the terms of the international
guarantee.
Frequently asked questions
This chapter lists the questions most frequently
asked about the shaver and the rell & charge
station. If you cannot nd the answer to your
question, contact the Customer Care Centre in your
country.
Question Answer
Why doesn’t
the shaving unit
glide smoothly
over my skin?
You may not have applied enough shaving
conditioner. Press the shaving conditioner button
until a sufcient amount of NIVEA FOR MEN
shaving conditioner has been released. This makes
the shaving unit glide smoothly across your skin again.
Why doesn’t
the shaver
shave as well as
it used to?
You may not have cleaned the shaver properly.
Thoroughly clean the shaver (see chapter ‘Cleaning
and maintenance).
Long hairs may be obstructing the shaving heads.
Clean the shaving heads by following the steps of the
extra-thorough cleaning method described below.
ENGLISH 21
19


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