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Philips HR1869 Manual

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Replacement
How to order parts
If you need to replace a part or want to purchase an additional part, go to your Philips dealer or
visit www.philips.com/support. If you have problems obtaining the parts, please contact the Philips
Consumer Care Centre in your country.
Troubleshooting
This chapter summarises the most common problems you could encounter with the appliance. If
you are unable to solve the problem with the information below, contact the Consumer Care
Centre in your country.
Problem Solution
The appliance does
not work.
The appliance is equipped with a safety system. If the parts have not
been assembled correctly, the appliance does not work. Switch off the
appliance and check whether the parts have been assembled in the right
way.
The appliance stops
during use.
The juicer is overheated. Switch off and unplug the appliance. Remove
the pulp from the integrated pulp container. Wait until the appliance has
cooled down. Then press the overload protection button on the bottom
of the motor unit.
The appliance slows
down during use.
The integrated pulp container has reached its maximum capacity. Switch
off the appliance and remove the pulp from the integrated pulp
container.
The appliance makes a
lot of noise, gives off
an unpleasant smell, is
too hot to touch, gives
off smoke etc.
It is common for a new appliance to produce an unpleasant smell or
emit a little smoke when it is rst used. The phenomenon stops after you
have used the appliance a few times.
The appliance is blocked. Check if any fruit or vegetable is stuck in the
lter. If so, switch off the appliance, remove the stuck part and start
juicing again.
The appliance may produce an unpleasant smell or emit some smoke if
it has been used to process excessive loads. In that case, switch off the
appliance and let it cool down for 60 minutes. If the problem persists,
contact the Philips Consumer Care Centre in your country.
The lter is blocked. Switch off the appliance, clean the feeding tube and the lter and
process a smaller quantity.
The lter touches the
feeding tube or
vibrates strongly
during processing.
Switch off and unplug the appliance. Check if the lter is placed properly
in the juice collector. The ribs in the bottom of the lter have to t
properly onto the driving shaft.
Check if the lter is damaged. Cracks, crazes, a loose grating disc or any
other irregularity may cause malfunction. If you detect any cracks or
damage in the lter, do not continue to use the appliance and contact
the Philips Consumer Care Centre in your country for replacement of
the lter.
ENGLISH12
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