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Question Answer
Can I clean all
removable parts in the
dishwasher?
Yes, except the motor unit, and the coupling unit of the chopper (specic
types only).
What does ‘pulse’
mean?
When you turn the control knob to the pulse setting, the appliance runs
at its highest speed as long as you keep the knob in this position. Use the
pulse setting if you want to have more control over the processing jobs.
Can I pour boiling hot
liquids into the
blender jar?
No, let hot liquids cool down to 80°C/175°F to avoid damage to the jar.
Why does the motor
produce an unpleasant
smell during
processing?
It is common for a new appliance to give off an unpleasant smell or emit
some smoke the rst few times it is used. This phenomenon stops after
you have used the appliance a number of times. The appliance may also
give off an unpleasant smell or emit some smoke if it has been used too
long. In this case, set the control knob to 0 and let the appliance cool
down for 60 minutes.
The appliance stopped
running because the
blade unit is blocked.
What should I do?
Set the control knob to 0 and use a spatula to dislodge the ingredients
that block the blade unit. We also advise you to process a smaller
quantity.
Why does the fruit
juice or soy milk
contain a lot of pulp
or skins?
To prevent pulp and skins from ending up in your drink, make sure that
the lter (specic types only) is placed properly in the jar, the lid is closed
and the measuring cup is inserted in the lid.
The blender jar leaks.
What should I do?
Set the control knob to 0 and pour out the ingredients. Make sure that
the sealing ring is properly in place on the blade unit. Also make sure
that the blade unit is assembled correctly.
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