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Problem Possible cause Solution
The skin cooler
is not cold
enough.
You did not
freeze the skin
cooler long
enough.
Put the skin cooler without the
insulating sleeve in the freezer or
freezing compartment (***) for at
least 4 hours. When the colour of
the uid has changed from white
to completely blue, the skin cooler
is ready for use.
You dit not put
the skin
cooler in the
freezer or
freezing
compartment.
Put the skin cooler without the
insulating sleeve in the freezer or
freezing compartment (***) for at
least 4 hours. Do not store the
skin cooler in the refrigerator.
The skin cooler
did not touch
the skin.
Make sure the skin cooler is always
in proper contact with your skin
during epilation.
The pivoting
cooling head of
the leg skin
cooler does
not move.
The pivoting
cooling head is
frozen.
Pass the skin cooler over your leg
a few times to make it pivot again.
Always make sure the outside of
the skin cooler is completely dry
before you freeze it.
It is not
possible to
remove the
epilating head.
You did not
move the
epilating head
in the right
direction.
Press the release button and move
the epilating head in the direction
of the arrow (g. 11) to remove it.
It is not
possible to
remove the
shaving head
(HP6496 only).
You did move
the shaving
head in the
right direction.
Press the release button and move
the shaving head in the direction of
the arrow (g. 11) to remove it.
ENGLISH 15
15


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