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Problem Cause Solution
You moistened
your skin with
water or a
cream or other
skincare
product prior
to epilation.
Make sure your skin is entirely dry
and free from grease. Do not put
any cream, body milk or other
skincare product on your skin
before you start to epilate.
The appliance
does not work.
The socket to
which the
appliance is
connected is
not live.
Make sure the socket you use is
live. If you use a socket in a
bathroom cabinet, you may need
to switch on the light to activate
the socket.
The appliance is
not switched
on.
Make sure that the appliance is
plugged in and switched on.
You did not
attach the
epilating head
correctly.
Place the epilating head on the
appliance and press it onto the
appliance until it snaps home
(‘click’).
Skin irritation
occurs.
You used the
epilator for the
rst time or
after a long
period of
disuse.
Some skin irritation may occur the
rst few times you use the
appliance. This is absolutely normal
and usually disappears quickly. For
tips to reduce skin irritation, see
the rst section of chapter ‘Using
the appliance’. Also make sure you
keep the epilating head clean.
The cooling
glove is not
cold enough.
You did not put
the ice gel pad
in the freezer or
freezing
compartment.
Put the ice gel pad in the freezer or
freezing compartment (***) for at
least 2 hours. Do not store the ice
gel pad in the refrigerator.
ENGLISH 15
15


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