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Jika anda memerlukan perkhidmatan atau maklumat atau jika anda mengalami masalah, sila lawati
tapak web Philips di www.philips.com atau hubungi Pusat Layanan pelanggan Philips di negara anda
(anda boleh mendapatkan nombor telefonnya di dalam risalah jaminan sedunia). Jika tiada Pusat
Layanan Pelanggan di negara anda, hubungi wakil pengedar Philips tempatan.

Terma jaminan antarabangsa tidak meliputi lampu inframerah.

Bab ini meringkaskan masalah yang paling kerap berlaku yang mungkin anda hadapi dengan perkakas
ini. Jika anda tidak dapat menyelesaikannya menggunakan maklumat di bawah, sila hubungi Pusat
Penjagaan Pelanggan di negara anda.
Masalah Kemungkinan punca Penyelesaian
Perkakas tidak
berfungsi.
Plag telah tidak
dimasukkan dengan
betul ke dalam soket
dinding.
Pasangkan plag ke dalam soket dinding dengan
betul.
Bekalan elektrik
terputus.
Sambung perkakas lain untuk memeriksa sama ada
bekalan kuasa berfungsi.
Lampu itu rosak. Ganti lampu (lihat bab ‘Penggantian’).
Kord sesalur rosak. Jika kord sesalur rosak, ia mesti digantikan oleh
Philips, pusat servis yang dibenarkan oleh Philips
atau pihak yang telah diluluskan bagi mengelakkan
bahaya.
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