34 EN
9 Troubleshooting
If you contact Philips, you will be asked for the model and serial number of this
player. The model number and serial number are at the bottom of this player.
Write the numbers here:
Model No. __________________________
Serial No. ___________________________
No picture.
• Refer to the TV user manual for how to select the correct video input
channel
The contents of the USB storage device cannot be read.
• The format of this USB storage device is not supported.
• The supported memory size is 1TB maximum.
• Make sure that this player supports these les. (Refer to "Specications" >
"Playable media") .
Subtitles are not displayed or not properly displayed.
• Make sure that the player supports the formats of the subtitles. (Refer to
"Specications" > "Subtitle support")
• To use a separate subtitle le for DivX video play, do the following:
a NamethesubtitleleinthesamewayasyoudowiththeDivXvideo
le,withleextensionnamesunchanged.
b SavethesubtitleleunderthesamedirectoryastheDivXvideole
on the mass storage device.
c Throughtheplayer,playtheDivXvideofromamassstoragedevice.
• If you stream DivX video les through DLNA, the separate subtitle les are
not supported.