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Philips HI5920 Manual

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Troubleshooting
This chapter summarizes the most common problems you could encounter with the appliance. If you are
unable to solve the problem with the information below, visit www.philips.com/support for a list of
frequently asked questions or contact the Consumer Care Center in your country.
Problem Possible cause Solution
The iron does not produce
any steam.
You have set the temperature
dial to SYNTH to 1.
Turn the temperature dial to 2 or higher.
The steam function has
been disabled until you have
performed the Calc-Clean
process.
Perform the Calc-Clean process to restore the
steam function (see chapter ‘Cleaning and
maintenance’(.
At the start of your ironing
session, the steam trigger
has not been pressed long
enough.
Press and hold the steam trigger until steam
comes out. It may take up to 30 seconds until
steam comes out.
The Calc-Clean light
ashes. No steam comes
out of the soleplate and/
or the appliance beeps.
You have not done or have
not completed the Calc-Clean
process.
Perform the Calc-Clean process to enable the
steam function again (see chapter ‘Cleaning
and maintenance’(.
The appliance has
switched o.
The auto shut-o function is
activated automatically when
the appliance has not been
used for more than 5 minutes.
To activate the appliance again, set the on/
o switch to ‘o’ position and then to ‘on’
position. The appliance then starts to heat up
again.
The appliance produces a
loud pumping sound.
The water tank is empty. Fill the water tank with water and press
the steam trigger until the pumping sound
becomes softer and steam comes out of the
soleplate.
Water droplets comes out
of the soleplate.
After the Calc-Clean process
remaining water may drip out
of the soleplate.
Wipe the soleplate dry with a piece of cloth.
If the Calc-Clean light still ashes and the
appliance still beeps, perform the Calc-
Clean process (see chapter ‘Cleaning and
maintenance'(.
Dirty water and impurities
(brown stains, white
akes, etc.( come out of
the soleplate.
Impurities or chemicals
present in the water have
deposited in the steam vents
and/or soleplate.
Performs the Calc-Clean process regularly (see
chapter ‘Cleaning and maintenance'(.
Water ushes out of the
soleplate.
You have accidentally started
the Calc-Clean process
(see chapter ‘Cleaning and
maintenance'(.
Switch o the appliance. Then switch it back
on again. Let the iron heat up until the ‘iron
ready' light lights up steadily.
… 6 …


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