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Guide de dépannage
Problème Causes possibles Solutions
Pas de son
Pile épuisée Remplacez la pile
Embout obstrué Nettoyez lembout
Son intermittent ou
réduit
Sortie sonore obstruée Nettoyez lembout
Humidité Essuyez la pile avec un chion sec
Pile épuisée Remplacez la pile
Grincement
Embout d’aide auditive mal
inséré Réinsérez lembout
Accumulation de cérumen dans
l'écouteur Faites examiner votre conduit auditif par un médecin
Bips / clignotements
du voyant LED (en
option)
Si votre aide auditive émet 8 bips
4 fois de suite, et/ou clignote
en rouge 4 fois de manière
répétée avec de petites pauses,
elle nécessite un contrôle de
maintenance du microphone
Contactez votre audioprothésiste
Problème
d'appairage avec un
appareil Apple
Échec de la connexion
Bluetooth®
1. Désappairer vos aides auditives
(Réglages g Général g Accessibilité g Appareils
auditifs MFi g Appareils g Oublier cet appareil).
2. Désactivez et réactivez le Bluetooth®.
3. Ouvrez et refermez le tiroir-pile des aides auditives.
4. Appairez à nouveau les aides auditives
(voir la section « Appairer l'aide auditive avec un
iPhone »).
Une seule aide auditive appairée
Plus d’informations
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