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Symptom Possible causes Solutions
No sound
Hearing aid is out of power Charge the hearing aid
Dead battery Contact your hearing care professional
Clogged earpieces
(dome, Grip Tip, Micro Mold,
or Lite Tip)
Clean mold
Replace wax lter, dome, or Grip Tip
Intermittent or
reduced sound
Clogged sound outlet Clean mold or replace wax lter, dome, or Grip Tip
Moisture Gently wipe the hearing aid and let it dry
Hearing aid is out of power Charge the hearing aid
Squealing noise
Hearing aid earpiece
inserted incorrectly Re-insert the earpiece
Ear wax accumulated
in ear canal Have ear canal examined by your doctor
Beeping
If your hearing aid plays
8 beeps, 4 times
consecutively, your hearing
aid needs a microphone
service check
Contact your hearing care professional
59


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Others manual(s) of Philips HEB5012- HearLink miniRITE TR

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