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Problème Causes possibles Solutions
Le voyant
lumineux LED de
l’aide auditive
reste éteint
lorsque l’aide
auditive est placée
dans le chargeur
Le chargeur n’est pas branché Vériez si l’alimentation électrique du chargeur est
connectée correctement
L’aide auditive ou le chargeur
sont trop chauds ou trop
froids
Déplacez le chargeur et l’aide auditive à un endroit
où la température se situe entre +5 °C et +40 °C
La charge est incomplète.
La température de la pièce
passe 35 °C, ce qui prolonge
le temps de charge. Le
chargeur a arrêté la charge
pour protéger la batterie.
Réinsérez l’aide auditive dans le chargeur pour
compléter la charge en 15 minutes environ.
L’aide auditive n’est pas
insérée correctement dans le
chargeur
Vériez sil ny a pas de corps étranger ou
d'impuretés dans les ports de charge
Le voyant
lumineux LED de
l’aide auditive
clignote en rouge/
orange lorsque
l’aide auditive est
placée dans le
chargeur
Erreur du système Contactez votre audioprothésiste
Problème
d’appairage avec
un appareil Apple
Échec de la connexion
Bluetooth®
1. Dissociez vos aides auditives (Paramètres
gGénéral gAccessibilité gAppareils auditifs MFi
gAppareils gOublier cet appareil).
2. Désactivez le Bluetooth® et réactivez-le.
3. Éteignez puis rallumez laide auditive.
4. Appairez à nouveau les aides auditives (voir la
section « Appairer laide auditive avec un iPhone  »).
Une seule aide auditive
appairée
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