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Klacht Mogelijke oorzaak Oplossing
Geen geluid
Lege batterij Vervang de batterij
Verstopte oorstukjes
(Dome, Grip Tip of Micro Mold)
Reinig de mold
Overweeg het oorsmeerlter, de Dome of Grip Tip
te vervangen
Onderbroken
of verminderd
geluid
Verstopte geluidsuitgang Reinig de mold of vervang het oorsmeerlter, de
Dome of Grip Tip
Vocht Veeg de batterij schoon met een droge doek
Lege batterij Vervang de batterij
Snerpend
geluid
Oorstukje van het hoortoestel is
niet goed geplaatst Plaats het oorstukje opnieuw
Ophoping van oorsmeer in de
gehoorgang
Laat de gehoorgang onderzoeken door uw (KNO-)
arts
Piepen
Als uw hoortoestel 4 keer achter
elkaar 8 piepjes laat horen, moet
uw microfoon worden nagekeken
Neem daarvoor contact op met uw
hoorzorgprofessional
Koppelpro-
bleem met
Apple-appa-
raat
Bluetooth® verbinding mislukt
1. Ontkoppel uw hoortoestellen (Instellingen
gToegankelijkheid gMFi-hoortoestellen
gToestellen gVergeet dit toestel).
2. Zet Bluetooth® uit en weer aan.
3. Open en sluit de batterijlade van de
hoortoestellen.
4. Koppel de hoortoestellen opnieuw (zie paragraaf
"Hoortoestel koppelen met iPhone").
Slechts één hoortoestel gekoppeld
Als bovenstaande oplossingen niet werken,
raadpleeg dan uw hoorzorgprofessional voor
hulp.
65


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