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20 ENGLISH
Problem Possible cause Solution
Certain types of
ingredients need to
be shaken halfway
through the cooking
time.
Follow the instructions in this user
manual to prepare home-made fries
(see ‘Food table’ or download the
free Airfryer App).
The Airfryer does
not switch on.
The appliance is not
plugged in.
When you switch on the appliance,
you hear the sound of the working
fan. If you do not hear this sound,
check if the plug is inserted in the wall
outlet properly.
Several appliances
are connected to one
outlet.
The Airfryer has a high wattage. Try a
dierent outlet and check the fuses.
I see some
peeling o spots
inside my Airfryer.
Some small spots can
appear inside the pan
of the Airfryer due to
the incidental touching
or scratching of the
coating (e.g. during
cleaning with harsh
cleaning tools and/
or while inserting the
basket).
You can prevent damage by lowering
the basket into the pan properly. If
you insert the basket at an angle, its
side may knock against the wall of the
pan, causing small pieces of coating
to chip o. If this occurs, please be
informed that this is not harmful as all
materials used are food-safe.
White smoke
comes out of the
appliance.
You are cooking fatty
ingredients and the fat
reducer is not put in
the pan.
Carefully pour o any excess oil or fat
from the pan, place the fat reducer in
the pan and then continue cooking.
The pan still contains
greasy residues from
previous use.
White smoke is caused by greasy
residues heating up in the pan.
Always clean the pan, basket and fat
reducer thoroughly after every use.
Breading or coating did
not adhere properly to
the food.
Tiny pieces of airborne breading
can cause white smoke. Firmly press
breading or coating to food to ensure
it sticks.
Marinade, liquid
or meat juices are
splattering in the
rendered fat or grease
Pat food dry before placing it in the
basket.
My display shows
5 dashes as
illustrated in the
picture below.
Safety feature has
been activated due
to overheating of the
appliance.
Unplug the appliance and let it cool
down for 1 minute before plugging in
again.
18


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