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Problem Solution
The coffee is not hot
enough.
If you have used the machine for quite some time and the temperature of
the coffee decreases, we advise you to descale the machine. See chapter
‘Descaling’. Descale your SENSEO
®
coffee machine regularly.
Do not use cups that are too large, as they cause the coffee to get cold
more quickly. Make sure that the cups have a capacity of at least 150ml.
Use thin-walled cups. Thin-walled cups absorb less heat from the coffee than
thick-walled cups.
Make sure the size of the cup matches the amount of coffee. Do not brew
a small amount of coffee in a large cup.
If you drink coffee with fresh milk, preheat the milk in the cup in a
microwave.
You can preheat the coffee machine by rst brewing a cup of coffee without
placing a coffee pod in the pod holder. In this way you also heat up your
coffee cup.
The touch panel does
not work.
If there is water on the touch panel, the buttons do not work. Make sure
that the touch panel is dry and also make sure your hands are dry when
you use the touch panel.
Make sure that you press the selection button and not the symbols to the
left of the selection button.
I accidentally activate
the touch panel when
I clean it.
This happens because the touch panel is very sensitive and the buttons
only require a light touch to be activated. There is no problem when this
happens, the machine will not start brewing coffee.
Unplug the machine before you clean it.
HD7872 only: The
personal coffee
memory button does
not produce the
amount of coffee I
prefer.
Please read section ‘Personal coffee memory’ in chapter ‘Brewing SENSEO
®
coffee’ and try to set the amount of coffee you prefer again.
ENGLISH
4222_200_0566_3_DFU-Redesign_A5_v2.indd 21 6/18/12 4:54 PM
21


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