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Problem Solution
3. You may have used cups that are too large, which cause the coffee to get
cold more quickly. We advise you to use a 200ml cup for cappuccino.
The SENSEO
®
machine
splatters when it brews
a cappuccino.
You may have used milk that is too warm. Make sure you use cold milk
straight from the refrigerator (5-8°C).
The CALC light is on. The CALC light goes on when you need to descale the machine. This
happens after approximately 400 cups of SENSEO
®
black coffee or
cappuccino have been brewed. To descale your SENSEO
®
machine, follow the
instructions in chapter ‘Descaling’. The CALC light goes out after the descaling
procedure has been performed correctly and the Calc-Clean tool has been
removed.
The CALC light ashes
slowly.
The CALC light ashes slowly when the descaling procedure is still in
progress. The descaling procedure consists of 2 cycles: the descaling cycle
(approx. 35 minutes) and the rinsing cycle (approx. 5 minutes). The CALC
light goes out when the two cycles are nished.
The CALC light does
not go out after
descaling.
The CALC light only goes out if the machine has been descaled according to
the descaling instructions in chapter ‘Descaling’.
The descaling procedure was perhaps interrupted. The CALC light only goes
out if the machine completed the entire descaling procedure. This procedure
consists of 2 cycles: the descaling cycle and the rinsing cycle. We advise you
to start the descaling procedure again from scratch, as scale may cause
permanent and irreparable damage to the machine. See chapter ‘Descaling’
for the complete descaling procedure.
I pressed the 1-cup
button q/f and the
2-cup qq button briey
at the same time to
start descaling, but the
machine does not work.
1. If you want to descale the machine, make sure the Calc-Clean tool is
placed correctly. See chapter ‘Descaling’ for more details.
2. Perhaps the machine is still heating up (the light ring around the on/off
button ashes slowly). The machine needs some time to heat up before
descaling is possible.
The CALC light
ashes rapidly.
1. You have started the descaling procedure by pressing the 1-cup button
q/f and the 2-cup button qq briey at the same time without placing the
Calc-Clean tool. You can only start the descaling procedure when the Calc-
Clean tool is in place
2. You have pressed the 1-cup button q/f or the 2-cup button qq while
the Calc-Clean tool is still in the coffee spout. Remove the Calc-Clean tool
when the descaling procedure is nished.
You may have tried to brew coffee or cappuccino while the descaling
procedure is not yet nished. 1) Reinsert the Calc-Clean tool into the spout.
2) Put a bowl under the spout. 3) Fill the water reservoir with fresh water
and put it back onto the coffee machine. 4) Press the 1-cup button q/f and
the 2-cup button qq briey at the same to start the rinsing cycle.
ENGLISH26
26


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