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number in the worldwide guarantee leaflet). If there
is no Consumer Care Centre in your country, go to
your local Philips dealer.
The purchase of the Philips SENSEO
®
coffee
machine does not exhaust any of the rights of Sara
Lee/Douwe Egberts or Philips under any of their
patents nor does it confer upon the purchaser a
licence under these patents.
Troubleshooting
This chapter summarises the most common
problems you could encounter with the machine. If
you are unable to solve the problem with the
information below, contact the Consumer Care
Centre in your country.
Problem Solution
The light
ring around
the on/off
button flashes
slowly.
You have used the SENSEO
®
coffee machine at an
altitude higher than 2200 metres above sea level. This
has caused the water in the machine to start boiling
before it has reached the required temperature,
which prevents the machine from functioning
properly. Switch off the machine and no longer use it
at altitudes higher than 2200 metres above sea level.
The CALC light
flashes.
You have pressed the 1-cup button and the 2-cup
button at the same time. This started the descaling
cycle. If you did not intend to start the descaling
cycle, simply press the on/off button to switch off the
machine. If you did intend to start the descaling cycle,
do not interrupt this cycle but let the appliance
operate until the water reservoir is empty.
The CALC light
does not go out
after descaling.
The CALC light does not go out if the descaling
procedure has not been performed correctly. To
perform the descaling procedure correctly:
ENGLISH 27
27


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