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10 Troubleshooting
This chapter summarises the most common problems you could encounter with the appliance.
If you are unable to solve the problem with the information below, contact the Consumer
Care Centre in your country.
Problem Possible solution
The appliance does not
work.
Put the mains plug in the wall socket and set the on/off switch on the
back of the appliance to ‘I’.
Make sure that the voltage indicated on the appliance corresponds to
the local mains voltage.
Fill the water reservoir with water.
When I use the grinder,
the coffee is too weak.
Make sure the number of cups you select with the 4-10 cups button
is consistent with the amount of water in the water reservoir. Please
keep in mind that the coffeemaker uses all the water in the water
reservoir.
Use the STRENGTH button to set the coffee strength to ‘strong’.
When you use coffee beans, make sure you do not press the pre-
ground coffee button, as this switches off the grinder.

To increase the coffee strength, select a higher number of cups with

water reservoir.
When I use pre-ground
coffee, the coffee is too
weak.

with the amount of water in the water reservoir. Please keep in mind
that the appliance uses all the water in the water reservoir.

To increase the coffee strength, increase the amount of pre-ground
coffee or decrease the amount of water.

when I remove the jug
from the appliance while
it is brewing coffee.
If you remove the jug for more than 20 seconds during the brewing

that the coffee does not reach its full taste before the end of the
brewing process. Therefore we advise you not to remove the jug and
pour out the coffee before the end of the brewing process.
The appliance continues
to drip long after the
brewing process has
ended.
The dripping is caused by condensation of steam. It is completely
normal that the appliance drips for some time.
ENGLISH
13


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