Manual Philips HD6567 (page 4 of 12) (English, German, Dutch, French)

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Problem Solution

I cannot open the

lid.

A temporary vacuum has developed under the lid.

Switch o the coee machine. Pull up the lever and

wait 24 hours before you open the lid. You may need

to use some force. Always make sure the pod holders

are clean and the sieve is not clogged to prevent a

vacuum.

The coee

machine produces

less coee than

before.

For Intensity Select models only: You may have

pressed the 1-cup or 2-cup button twice. If you do so,

the machine brews a short strong coee.

Check the pod holder. If the sieve is clogged, use a

washing-up brush to unclog the sieve. If you cannot

clean it properly with the washing-up brush, put the

pod holder in the machine and descale the machine

(see 'CALC').

Descale the machine (see 'CALC').

Water leaks from

the machine.

Make sure that you do not overll the water reservoir.

Check that you place the water reservoir on the

machine correctly.

Check the pod holder. If the sieve is clogged, use a

washing-up brush to unclog the sieve. If you cannot

clean it properly with the washing-up brush, put the

pod holder in the machine and descale the machine

(see 'CALC').

Make sure that the coee pod has been put properly

in the center of the pod holder.

In all other cases, contact the Philips Consumer Care

Center in your country.

I cannot close the

lid properly.

Check if a used coee pod is sticking to the water

distribution disk. If this is the case, remove the used

pod.

Check if you used the correct pod holder. Use 2 pods

in combination with the deeper 2-cup pod holder.

The machine

makes a dierent

sound during

brewing (HD6567,

HD6566, HD6564

only).

This machine has Duo Select and the dierent sound

is caused by a new way of brewing. You can use the

Duo Select switch to switch between your familiar

smooth Senseo® coee and a fuller Senseo® coee.

This Duo Select switch uses dierent water pressures

to brew coee, which causes a dierence in sound.

The Senseo®

coee is not

strong enough.

For Intensity Select models only: If you want stronger

coee, press the 1-cup or 2-cup button twice to brew

a short strong coee.

Make sure that you place the coee pod(s) properly

in the center of the pod holder and ensure the coee

in the pod is evenly distributed.

If you prefer a more robust avor, SENSEO® coee

pods with a stronger blend are available.

The Senseo®

coee is too

strong.

For Intensity Select models only: You may have

pressed the 1-cup or 2-cup button twice. If you do so,

the machine brews a short strong coee.

If you prefer a milder avor, SENSEO® coee pods

with a milder blend are available.

The coee is not

hot enough.

Preheat your cup by brewing one cup without a

coee pod.

Descale the machine.

The coee

appears to have a

dierent taste.

If your machine has a Duo Select switch, turn the Duo

Select switch to the left for the familiar smooth taste

or turn the switch to the right for a fuller taste.

You have not placed the pod correctly. Place the pod

in the center of the pod holder with the convex side

pointing downwards. Make sure that the coee in the

pod is distributed evenly and press the pod lightly

into the pod holder.

The machine has

been stored in a

room that was not

frost-free.

Contact the Philips Consumer Care Center in your

country.

Flush before rst use

Flush the machine before rst use. After the ushing cycle (which only takes

approx. 2 minutes), the machine is ready for brewing coee.

- Never use a descaling agent based on

mineral acids such as sulphuric acid,

hydrochloric acid, sulphamic acid and acetic

acid (e.g. vinegar). These descaling agents

may damage your coee machine.

- The machine is intended for normal

household use only. It is not intended for use

in environments such as sta kitchens of

shops, oces, farms or other work

environments, nor is it intended to be used

by clients in hotels, motels, bed and

breakfasts and other residential

environments.

Compliance with standards

This machine complies with all applicable standards and regulations

regarding exposure to electromagnetic elds.

The energy consumption of this machine in o mode is less than 0.5 Watt.

This means that this machine complies with European Directive

2009/125/EC, which sets the ecological design requirements for

energy-using products.

Frost-free storage

If you already used the coee machine and have therefore already ushed

it with water, you may only use and store it in a frost-free place to prevent it

from becoming damaged.

Ordering accessories

To buy accessories or spare parts, visit www.philips.com/parts-and-

accessories or go to your Philips dealer. You can also contact the Philips

Consumer Care Center in your country (see the international warranty

leaet for contact details).

Warranty and support

If you need information or support, please visit www.philips.com/support

or read the international warranty leaet.

Recycling

- This symbol means that this product shall not be disposed of with

normal household waste (2012/19/EU) (Fig. 1).

- Follow your country‘s rules for the separate collection of electrical and

electronic products. Correct disposal helps prevent negative

consequences for the environment and human health.

Troubleshooting

This chapter summarizes the most common problems you could encounter

with the machine. If you are unable to solve the problem with the

information below, visit www.philips.com/support for a list of frequently

asked questions or contact the Consumer Care Center in your country.

Troubleshooting

Problem Solution

The CALC light

ashes.

You have pressed the 1-cup button and the 2-cup

button at the same time. This started the descaling

cycle. If you did not intend to start the descaling

cycle, simply press the on/o button to switch o the

machine. If you did intend to start the descaling cycle,

do not interrupt this cycle but let the machine operate

until the water reservoir is empty.

The CALC

light lights up

continuously after

descaling.

The descaling procedure has not been completed.

Perform the descaling procedure. Do not switch o

the machine during descaling.

Water continued

to ow from the

spout when I used

the machine for

the rst time.

The machine was performing the ushing cycle. You

have to place a bowl of 1.5 liters under the spout.

The light ring

around the on/o

button continues

to ash rapidly.

Make sure that there is enough water in the water

reservoir and that the water reservoir is placed

properly.

There is not enough water in the water reservoir (i.e.

above the MIN level if you want to brew 1 cup).

Check if the oat in the water reservoir is stuck. Empty

the water reservoir and shake it a few times to release

the oat. Clean the water reservoir with hot water and

some washing-up liquid or in the dishwasher.

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Philips HD6567 Manual

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