445819
49
Zoom out
Zoom in
Previous page
1/56
Next page
保修与服务
如果您需要服务或信息,或者有任何疑问,请访问飞利浦网站:www.philips.com。您也
可与您所在地的飞利浦顾客服务中心联系(可从全球保修卡中找到其电话号码)。如果您
的所在地没有飞利浦顾客服务中心,则可以与当地的飞利浦经销商联系。
故障种类和处理方法
如果电饭煲不能工作正常,或烹饪质量有缺陷,请查询以下表格。如果仍不能解决问题,
请联系您所在国家/地区的飞利浦客户服务中心。
问题 原因 解决方法
烹饪/煮饭指示
灯不亮。
接触不良。 检查电饭煲是否与电源连接,插头是否插
牢。
指示灯有故障。 请将本产品送往当地的飞利浦经销商,或
经飞利浦授权的客户服务中心。
烹饪过程结束
后,保温指示灯
不亮。
指示灯有故障。 请将本产品送往当地的飞利浦经销商,或
经飞利浦授权的客户服务中心。
HD4738/4733:您已将
功能选择开关切换至煮
粥 (CONGEE)。在煮粥
过程结束时,电饭煲不
会切换至保温功能。
烹煮米饭时,产
品中会溢出水和
气泡。
煮饭用水太多。 确保根据所倒入的白米杯数,依照刻在内
锅上的相应水位标记加入适量的水。确保
水位没有超过水位标记上的下一标度,否
则可能导致煮饭时溢水。
您所烹煮的这类米(如
蒸谷米)需要更多水来
烹煮。
若在加水后,水位超过了用米杯数所对应
的水位,就会出现这种情况。如果要烹煮
的米需要更多水,则烹煮的米量应分别保
持在 2-8 杯 (HD4738/HD4728)、2-6 杯
(HD4733) 或 1-3 杯 (HD4723),以防止内
锅溢水。
饭没煮好。 加水不足。 将水加到内锅的相应水位标志(见“使用
本产品”一章)。
煮饭过程未启动。 按下控制键却无法开始烹饪过程。
内锅与加热元件接触不
良。
确保加热元件上没有黏附其他杂物。
加热元件已损坏。 请将本产品送往当地的飞利浦经销商,或
经飞利浦授权的客户服务中心。
米饭煮得太硬。 煮饭用水不足。 根据所倒入的白米杯数,依照刻在内锅上
的相应水位标记稍微多加一些水。确保水
位没有超过水位标记上的下一标度,否则
可能导致煮饭时溢水。
简体中文 49
49


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Philips HD4723 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Philips HD4723 in the language / languages: English as an attachment in your email.

The manual is 1,26 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info