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Problem Possible solution
The coffeemaker grinds
the coffee beans but no
coffee comes out.
The brewing unit is dirty. Clean the brewing unit (see chapter ‘Cleaning and
maintenance’).
The detachable coffee spout is dirty. Rinse the detachable spout under the
tap (see chapter ‘Cleaning and maintenance’).
The coffee dispensing head is dirty. Use a moist cloth to clean the bottom of
the coffee dispensing head.
The bean-funnel is not fastened properly. Insert the screw thread of the
bean-funnel properly into the opening in the top of the coffeemaker. Then
turn the bean-funnel clockwise to fasten it.
The coffeemaker stops
brewing before the cup
or cups are lled.
Check if the ‘water tank empty’ light, the ‘bean-funnel empty’ light or the
‘coffee grounds container full’ light are on. If the ‘water tank empty’ light is
on, rell the water tank. If the ‘bean-funnel empty’ light is on, replace the
empty bean-funnel with a full one. If the ‘coffee grounds container full’ light is
on, empty the coffee grounds container. Press the same button again of the
coffee you were brewing to continue the brewing process.
The coffeemaker stops
brewing before the jug
is lled.
Check if the ‘water tank empty’ light, the ‘bean-funnel empty’ light or the ‘coffee
grounds container full’ light are on. If the ‘water tank empty’ light is on, rell the
water tank. If the ‘bean-funnel empty’ light is on, replace the empty bean-funnel
with a full one. If the ‘coffee grounds container full’ light is on, empty the coffee
grounds container. Press the jug button to complete the brewing cycle.
I cannot remove the
brewing unit.
The brewing unit is out of position. Unplug the coffeemaker from the
mains. Close the service door. Slide the coffee grounds container into the
coffeemaker. Insert the plug into the mains. Switch on the coffeemaker. This
will automatically return the brewing unit to its initial position.
I cannot slide the
brewing unit back into
the coffeemaker.
Check if the reference signs on the side of the brewing unit match. Make
sure the locking hook of the brewing unit is in the correct position. Slide the
brewing unit back into the coffeemaker using the guiding rails on the sides.
See chapter ‘Cleaning and maintenance’ or watch the instruction movie on
cleaning the brewing unit on www.philips.com/senseo-sarista/support.
I cannot open the
service door.
Perhaps you try to open the service door to remove the brewing unit while
the coffee grounds container is still in the coffeemaker. First remove the coffee
grounds container and then open the service door and remove the brewing unit.
I cannot close the
service door.
The brewing unit is out of position. Make sure the locking hook of the
brewing unit is in the correct position. Make sure you hear a click you slide
the brewing unit in the correct position.
You inserted the coffee grounds container before you tried to close the
service door. Always close the service door properly before you slide the
coffee grounds container back into the coffeemaker.
Coffee leaks out of the
coffee dispensing head.
The coffee dispensing head is dirty. Use a moist cloth to clean the bottom of
the coffee dispensing head.
ENGLISH 27
27


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