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故障种类和处理方法
如果您的电饭煲不能工作正常,或烹饪质量有缺陷,请查询以下表格。如果仍不能解决问
题,则请联系您所在国家/地区的飞利浦客户服务中心。
问题 原因 解决方法
烹饪/再加热指示灯
不亮。
接触不良。 检查电饭煲是否与电源连接,插头是否插牢。
指示灯有故障。 请将本产品送往当地的飞利浦经销商,或经飞利
浦授权的客户服务中心。
烹饪过程结束后,
保温指示灯不亮。
指示灯有故障。 请将本产品送往当地的飞利浦经销商,或经飞利
浦授权的客户服务中心。
LCD 显示屏显示
E1、E2、E3、E4
电子部件故障 传感器问题。请将本产品送往当地的飞利浦经销
商,或经飞利浦授权的服务中心。
LCD 显示屏显示
E5
按一次 OFF 按钮。产品将恢复正常
煮饭时,产品中有
水溢出。
煮饭时,产品
中有水溢出。
确保根据所倒入的白米杯数,依照刻在内锅上的
相应水位标记加入适量的水。确保水位没有超过
水位标记上的下一标度,否则可能导致煮饭时溢
水。
饭没煮好。 加水不足。 将水加到内锅的相应水位标志(见“使用本产
品”一章)。
煮饭过程未启
动。
没有按 RICE SELECTION(米饭选择)按钮或
COOKING TIME(烹饪时间)按钮和 COOK/
REHEAT(烹饪/再加热)按钮。
内锅与加热元
件接触不良。
确保加热元件上没有黏附其他杂物。
加热元件已损
坏。
请将本产品送往当地的飞利浦经销商,或经飞利
浦授权的客户服务中心。
在设置了定时器的
情况下,定时器指
示灯不亮。
指示灯有故障。 请将本产品送往当地的飞利浦经销商,或经飞利
浦授权的客户服务中心。
没有正确烘烤蛋
糕。
配料的数量太
多。
核对“烤蛋糕”一节中提及的数量。
米饭煮得太硬。 煮饭用水不足。 根据所倒入的白米杯数,依照刻在内锅上的相应
水位标记稍微多加一些水。确保水位没有超过水
位标记上的下一标度,否则可能导致煮饭时溢
水。
选择了不正确
的菜单。
见“使用产品”一章。
米饭煮得太软。 煮饭用水太多。 确保将水加到内锅的相应水位标志(见“使用产
品”一章)。
选择了不正确
的菜单。
见“使用产品”一章。
简体中文 25
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