Manual Philips HD 4409 (page 12 of 156) (English, German, Dutch, Danish, French, Italian, Portuguese, Swedish, Turkish, Spanish, Norwegian, Finnish)

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This chapter summarises the most common problems you could encounter with the appliance. If

you are unable to solve the problem with the information below, contact the Consumer Care

Centre in your country or online at www.philips.com.

Problem Possible cause Solution

The appliance

does not work.

The plug is not properly inserted

in the wall socket.

Put the plug properly in the wall socket.

The socket to which the appliance

is connected is not live.

Check if the power supply works. If it

works, plug in another appliance to

check if the socket is live.

The mains cord is damaged. If the mains cord is damaged, you must

have it replaced by Philips, a service

centre authorised by Philips or similarly

qualied persons in order to avoid a

hazard.

The appliance

produces some

smoke.

The rst few times you use the

appliance, it may produce some

smoke.

This is normal. After you have used the

appliance a few times, the appliance

stops producing smoke.

The set grilling temperature is too

high for the ingredients you are

grilling.

See the table at the end of this booklet

for the recommended temperature

setting for various types of food.

Food or grease has caked onto

the grilling plates.

Carefully clean the grilling plates after

each use.

The appliance

produces heavy

smoke

You turned the grilling plates

without cleaning them rst. Food

caked on the other side of the

plates drips onto the heating

elements and scorches during

grilling. This may cause heavy

smoke.

Make sure that you clean the plates

thoroughly before turning them.

The food is not

properly grilled.

You have set a too

low temperature setting or you

have not grilled the food long

enough.

Turn the temperature control to a

higher temperature setting and/or grill

the food for a longer time. See the table

at the end of this booklet for the

recommended temperature setting and

grilling time for various types of food.

The food is

grilled too darkly.

You have set a too high

temperature setting or you have

grilled the food too long.

Turn the temperature control to a lower

temperature setting and/or grill the food

for a shorter time. See the table at the

end of this booklet for the

recommended temperature setting and

grilling time for various types of food.

During grilling, fat

or juice drips

onto the

worktop.

You have not put the grease tray/

trays under the drainage groove/

grooves.

Place the grease tray/trays under the

drainage groove/grooves.

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