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Problem Possible cause Solution
Too much scale and minerals have
accumulated inside the steam
generator.
Descale the steam generator regularly,
see EASY DE-CALC in this manual.
The iron leaves a
shine or an imprint
on the garment.
The surface to be ironed was
uneven, for instance because you
were ironing over a seam or a fold
in the garment.
Perfect Care is safe on all garments. The
shine or imprint is not permanent and
will come off if you wash the garment.
Avoid ironing over seams or folds or you
can place a cotton cloth over the area to
be ironed to avoid imprints at seams and
folds.
The steam generator
does not produce
any steam.
There is not enough water in the
water tank (the ‘water tank empty’
light ashes).
Fill the water tank.
The steam generator is not hot
enough to produce steam.
Wait until the ‘iron ready’ light on the iron
lights up continuously.
You did not press the steam trigger. Press the steam trigger and keep it
pressed while you steam iron.
The water tank is not placed
properly in the steam generator.
Slide the water tank rmly back into the
steam generator (‘click’).
The appliance is not switched on. Insert the plug in the wall socket and
press the on/off button to switch on the
appliance.
The steam generator
has switched off. The
light in the on/off
button ashes.
The auto-off function/ECO mode
is activated automatically when the
steam generator has not been used
for more than 10 minutes.
Press the power on/off button to switch
on the steam generator again.
The steam generator
produces a pumping
sound.
Water is pumped into the boiler
inside the steam generator. This is
normal.
If the pumping sound continues nonstop,
switch off the steam generator and
remove the plug from the wall socket.
Contact an authorised Philips service
centre.
ENGLISH14
14


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