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Problem Possible cause Solution
No steam comes out of
the soleplate, the light of
the CALC-CLEAN button
flashes and the appliance
beeps.
You have not done or have
not completed the Calc-
Clean process.
Perform the Calc-Clean process to enable
the steam function again (see chapter
'Cleaning and maintenance').
The appliance has
switched off.
The safety auto-off function
is activated automatically
when the appliance has not
been used for more than 5
minutes.
To activate the appliance again, press the
on/off button. The appliance then starts to
heat up again.
The appliance produces
a loud pumping sound.
The water tank is empty. Fill the water tank with water and press the
steam trigger until the pumping sound
becomes softer and steam comes out of the
soleplate.
Water droplets come out
of the soleplate.
After the Calc-Clean process
remaining water may drip
out of the soleplate.
Wipe the soleplate dry with a piece of cloth.
If the Calc-Clean light still flashes and the
appliance still beeps, perform the Calc-
Clean process (see chapter 'Cleaning and
maintenance').
The Calc-Clean process has
not been completed.
You have to perform the Calc-Clean
process again (see chapter 'Cleaning and
maintenance').
Steam condenses into water
in the hose when you use
steam for the first time or
have not used it for a long
time.
This is normal. Hold the iron away from the
garment and press the steam trigger.Wait
until steam instead of water comes out of
the soleplate.
Dirty water and impurities
come out of the
soleplate.
Impurities or chemicals
present in the water have
deposited in the steam vents
and/or soleplate.
Perform the Calc-Clean process regularly
(see chapter 'Cleaning and maintenance').
Water flushes out of the
soleplate.
You have accidentally
started the Calc-Clean
process (see chapter
'Cleaning and
maintenance').
Switch off the appliance. Then switch it
back on again. Let the iron heat up until the
'iron ready' light lights up steadily.
The Calc-Clean process
does not start.
You have not pressed the
CALC-CLEAN button for 2
seconds until the appliance
started beeping.
See chapter 'Cleaning and maintenance'.
The iron leaves a shine or
an imprint on the
garment.
The surface to be ironed was
uneven, for instance
because you were ironing
over a seam or a fold in the
garment.
PerfectCare is safe on all garments. The
shine or imprint is not permanent and will
come off if you wash the garment.Avoid
ironing over seams or folds or you can place
a cotton cloth over the area to be ironed to
avoid imprints.
16 English
16


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