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5 To move the appliance, carry it by the handgrips on either side of the
steam generator.

- Do not throw away the appliance with the normal household waste
at the end of its life, but hand it in at an ofcial collection point for
recycling. By doing this, you help to preserve the environment.

If you need service or information or if you have a problem, please visit the
Philips website at  or contact the Philips Consumer
Care Centre in your country (you nd its phone number in the worldwide
guarantee leaet). If there is no Consumer Care Centre in your country, go
to your local Philips dealer.

This chapter summarises the most common problems you could
encounter with the appliance. If you are unable to solve the problem with
the information below, contact the Consumer Care Centre in your country.
Problem Cause Solution
The appliance does
not become hot.
There is a connection problem. Check the mains cord, the plug and
the wall socket.
You have not switched on the appliance. Press the on/off button.
The set temperature is too low. Set a higher temperature.
Smoke comes out of
my new iron when I
switch it on.
Some parts of the appliance have been
lightly greased in the factory and may
initially give off some smoke when heated.
This phenomenon is normal and
ceases after a short while.
The iron does not
produce any steam.
There is not enough water in the water
tank.
Fill the water tank. See chapter
‘Preparing for use’, section ‘Filling the
detachable water tank’.
The steam generator has not heated up
sufciently.
Wait until the steam light stays on
continuously. This takes approx. 2
minutes.
14
14


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