Manual Philips GC7933 (page 7 of 54) (English, German, Dutch, Danish, French, Italian, Portuguese, Swedish, Spanish, Norwegian, Finnish)

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5 You can carry the appliance with one hand by the handle of the iron when the iron is locked on the

iron platform.

Troubleshooting

This chapter summarizes the most common problems you could encounter with the appliance. If you

are unable to solve the problem with the information below, visit www.philips.com/support for a list

of frequently asked questions or contact the Consumer Care Center in your country.

Problem Possible cause Solution

The iron does not

produce any steam.

There is not enough water in

the water tank.

Fill the water tank. Press and hold the

steam trigger until steam comes out. It

may take up to 30 seconds until steam

comes out.

You did not press the steam

trigger.

Press and hold the steam trigger until

steam comes out.

The steam function has

been disabled until you have

performed the Calc-Clean

process.

Perform the Calc-Clean process to

restore the steam function. (see chapter

‘Cleaning and maintenance’)

At the start of your ironing

session, the steam trigger

has not been pressed long

enough.

Press and hold the steam trigger until

steam comes out. It may take up to 30

seconds until steam comes out.

No steam comes out of

the soleplate, the light

of the CALC CLEAN

button ashes and the

appliance beeps.

You have not done or have

not completed the Calc-Clean

process.

Perform the Calc-Clean process to

enable the steam function again (see

chapter ‘Cleaning and maintenance’).

Water droplets come out

of the soleplate.

After the Calc-Clean process

remaining water may drip out

of the soleplate.

Wipe the soleplate dry with a piece of

cloth. If the Calc-Clean light still ashes

and the appliance still beeps, perform

the Calc-Clean process (see chapter

‘Cleaning and maintenance’).

You have used the steam

boost function too frequently.

Use the steam boost function only for

stubborn creases. It is recommended not

to use it for more than 5 times within 3

minutes.

The Calc-Clean process has

not been completed.

You have to perform the Calc-Clean

process again (see chapter ‘Cleaning and

maintenance’).

Steam condenses into water

in the hose when you use

steam for the rst time or

have not used it for a long

time.

This is normal. Hold the iron away from

the garment and press the steam trigger.

Wait until steam instead of water comes

out of the soleplate.

Dirty water and

impurities come out of

the soleplate.

Impurities or chemicals

present in the water have

deposited in the steam vents

and/or soleplate.

Perform the Calc-Clean process

regularly (see chapter ‘Cleaning and

maintenance’).

Water ushes out of the

soleplate.

You have accidentally started

the Calc-Clean process

(see chapter ‘Cleaning and

maintenance’).

Switch o the appliance. Then switch it

back on again. Let the iron heat up until

the ‘iron ready’ light lights up steadily.

The Calc-Clean process

does not start.

You have not pressed the

CALC-CLEAN button for

2 seconds until the appliance

started beeping.

See chapter ‘Cleaning and maintenance’.

English

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Philips GC7933 Manual

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