Manual Philips GC6410 (page 12 of 120) (English, German, Dutch, Danish, French, Italian, Polish, Portuguese, Swedish, Turkish, Spanish, Norwegian, Finnish)

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This chapter summarises the most common problems you could encounter with the appliance. If

you are unable to solve the problem with the information below, contact the Consumer Care

Centre in your country.

Problem Cause Solution

Some smoke

comes out of the

appliance after it

has been

switched on for

the rst time.

This is normal. Some parts of the

appliance have been greased lightly in

the factory.

This phenomenon ceases after a

short while.

Dirt particles

come out of the

soleplate of the

new iron.

This is normal with a new iron. These particles are harmless

and stop coming out of the

soleplate after you have used the

iron a few times.

Droplets of

water escape

from the

soleplate.

The temperature dial has been set to

a temperature that is too low for

steam ironing.

Set an ironing temperature that is

suitable for steam ironing

(temperature settings 2 to MAX).

The appliance is not switched on. Set the on/off switch to ‘I’.

The steam tank has been placed on an

unstable and/or uneven surface.

Put the steam tank on a stable and

even surface.

When you start steam ironing, the

hose is cold. Steam condenses in the

hose, causing droplets of water to

escape from the soleplate.

This is normal. Hold the iron over

an old cloth and press the steam

trigger. The cloth absorbs the drops.

After a few seconds, the steam

production becomes normal.

The appliance

does not

produce any

steam.

The appliance is not switched on. Set the on/off switch to ‘I’

The steam tank is not hot enough to

produce steam.

Wait 6 minutes for the steam tank

to heat up.

You are not pressing the steam trigger. Press the steam trigger and keep it

pressed while you steam iron.

There is not enough water in the

steam tank.

Fill the steam tank. See chapter

‘Preparing for use - Filling the Steam

tank’.

No steam comes

out of the

soleplate.

Superheated (i.e. high-quality) steam is

hardly visible, especially when the

temperature dial is set to maximum

position and even less so when the

ambient temperature is relatively high.

To check if the iron really produces

steam, hold a (cold) mirror in front

of the soleplate vents.

The soleplate is

dirty.

Impurities or chemicals present in the

water have deposited on the soleplate.

Clean the soleplate with a damp

cloth.

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Philips GC6410 Manual

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